Vastura Concierge
The storefront AI that answers in your store's voice, surfaces curated CTAs, and escalates to support when it can't resolve a customer question.
What it does
- Customer-facing chat widget — mounts on every page of your storefront
- Voice calibrated to your store — not generic GPT, trained on your product corpus + voice guide
- CTA surfacing — recommends specific SKUs based on shopper intent
- Escalation flow — opens a Keystone ticket when human review is needed
- Daily metrics — resolved / escalated / CTAs surfaced, surfaced in Compass dashboard
Live deployment
Currently live on vasturaag.ca as the in-house dogfood. 38 resolved conversations per day on average; 11% escalation rate to Keystone.
Pricing
- Per-store subscription — based on monthly conversation volume
- Voice calibration setup — one-time, based on product catalogue size
- White-label branding — included
Maturity state
Phase 1 development active. Vastura Ag is the production reference. External access opens after Phase 1 stabilization (target Q3 2026).
Get on the early access list: email info@vastura.ca with your store URL and a sentence about your concierge needs. We respond within one business day.
Live interactive demo embed is staged for Phase 1 launch. Internal preview available on request.