Vastura Concierge

The storefront AI that answers in your store's voice, surfaces curated CTAs, and escalates to support when it can't resolve a customer question.

What it does

Customer-facing chat widget — mounts on every page of your storefront
Voice calibrated to your store — not generic GPT, trained on your product corpus + voice guide
CTA surfacing — recommends specific SKUs based on shopper intent
Escalation flow — opens a Keystone ticket when human review is needed
Daily metrics — resolved / escalated / CTAs surfaced, surfaced in Compass dashboard

Live deployment

Currently live on vasturaag.ca as the in-house dogfood. 38 resolved conversations per day on average; 11% escalation rate to Keystone.

Pricing

Per-store subscription — based on monthly conversation volume
Voice calibration setup — one-time, based on product catalogue size
White-label branding — included

Maturity state

Phase 1 development active. Vastura Ag is the production reference. External access opens after Phase 1 stabilization (target Q3 2026).

Get on the early access list: email info@vastura.ca with your store URL and a sentence about your concierge needs. We respond within one business day.

Live interactive demo embed is staged for Phase 1 launch. Internal preview available on request.